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Educators are to be contacted via Business Educators only.
Info
Topics and Subtopics:
Entrepreneurial Management Entrepreneurial Innovation Product Design and Development Innovation Conceptualization and Ideation Corporate Innovation Creating or Revitalizing Brands Disruptive Innovation Environmental Sustainability in Product Design Idea Management Managing Innovation Market Research Innovation New Market Innovation New Product Development Process New Product Pricing Open Innovation Product Design and Development Product Emotions Product Opportunity Identification Product Portfolios Product Strategy Qualitative Research Social Innovation Technology Innovation Marketing Branding Customer Focus Differentiation Product Development Product Innovation Strategy Competitive Advantage Competitive Strategy
Tasks:
Corporate Training Custom Programs E-Learning Executive Training Lectures Seminars Webinars Workshops
Industries:
Advertising and Public Relations Education Financial Services Government Health and Life Sciences Information Technology Manufacturing Natural Resources, Construction, and Utilities Professional Services Retail Trade Transportation and Logistics
Audience:
Leaders in Transition Middle Managers New Managers Senior Executives Top Executives
School Affiliation: Tepper School of Business, Carnegie Mellon University
Carnegie Institute of Technology, Carnegie Mellon University
Location: United States of America, Pennsylvania
Direct Educator Connection: Yes
Biography
Globally known for their rigorous and effective approach to product innovation, Professors Peter Boatwright and Jonathan Cagan collaborate in corporate consulting, research on innovation processes and tools, teaching and leading innovation teams, and speaking engagements on the topic of innovation. Because innovation is a process that incorporates multiple perspectives, their executive sessions are jointly taught.

Peter Boatwright is an Associate Professor of Marketing at the Tepper School of Business and Jonathan Cagan is the George Tallman and Florence Barrett Ladd Professor in the Department of Mechanical Engineering at Carnegie Mellon University. In the Carnegie Mellon tradition, Boatwright also has an appointment in the Department of Mechanical Engineering, and Cagan in the Schools of Design and Computer Science.

Professors Boatwright and Cagan are the authors of Built to Love – Creating Products that Captivate Customers, released in September, 2010. Boatwright and Cagan actively consult with companies ranging from Fortune 100 to entrepreneurial start-ups, with a focus on product strategy and innovation as well as brand strategy. Their formal approaches to opportunity identification and problem solving have been integrated into a diverse range of companies including International Truck/Navistar, Apple, P&G, Dormont Manufacturing, Bayer MaterialScience, Respironics, Nissan, MSA, Whirlpool, Lubrizol, Kennametal, Alcoa, RedZone Robotics, DesignAdvance Systems, New Balance, Industrial Scientific, and Giant Eagle.

Boatwright and Cagan co-lead executive training sessions and practice-based courses at the university. They co-teach an annual course on new product innovation and have co-run other product strategy courses, resulting in multiple patents for corporate sponsors. They also actively collaborate on research in innovation methods and have co-authored a previous book (The Design of Things to Come: How Ordinary People Create Extraordinary Products). Between their consulting, corporate projects, and innovation courses they have advised over 200 product innovation teams.

Prof. Boatwright’s expertise and teaching focuses on innovation, new product marketing and brand strategy, and marketing research methods. Through research, Boatwright has both developed new statistical methods as well as additional theories of consumer behavior, spanning qualitative and quantitative methodologies, studying consumer response, product assortment, and early product research methods. Dr. Boatwright has an M. S. in Statistics from University of Wisconsin, and both his M.B.A and Ph. D are from University of Chicago’s Booth School of Business. Boatwright’s scholarly articles appear in leading research journals in the fields of marketing, statistics, and management.

Prof. Cagan is an expert in product development and innovation methods for early stage product development, computational design, and cognitive mechanisms for innovation. Both his design methods and computer-based design research have been applied in a variety of industries. He co-founded and served as Chief Technologist of DesignAdvance Systems, Inc., a company focused on developing CAD software for the early synthesis processes. Cagan has authored over 150 publications. He is the co-author of a third book (Creating Breakthrough Products: Innovation from Product Planning to Program Approval). He co-founded and co-directs the Masters in Product Development program at Carnegie Mellon. Cagan has 5 issued and 2 pending patents, is a licensed Professional Engineer, and is a Fellow of the American Society of Mechanical Engineers. Cagan received his Ph. D. from the University of California at Berkeley after working for the Eastman Kodak Company. He has been on the faculty of Carnegie Mellon since 1990.


 

See Educator's Resume »
Books
by Jonathan Cagan

Built to Love: Creating Products that Captivate Customers
Berrett-Koehler Publishers, 2010 »
Built to Love reveals how companies can create captivating products that energize the marketplace and set the standard for what customers want and e...
Read More »

The Design of Things to Come: How Ordinary People Create Extraordinary Products
Pearson Prentice Hall, 2005 »
The iPod is a harbinger of a revolution in product design: innovation that targets customer emotion, self-image, and fantasy, not just product functio...
Read More »

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Videos
by Jonathan Cagan

Built to Love: Creating Products that Captivate Customers ...
Some companies seem to possess an uncanny ability to introduce products and services that can generate a firestorm of excitement into the marketplace and captivate customers resulting in unparalleled success, profits, and a growing and loyal customer base.
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